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WFHI review

Bahut asaan support, bilkul expectations ke opposite

5 out of 55 of 5Verified customerSupport and communication

Bahut asaan support, bilkul expectations ke opposite

Jab main support ke baare mein soch raha tha, toh samajh raha tha ki mushkil hogi apne sawalon ka turant jawab milna, par actual mein experience ke baad main kahunga ki support bilkul aisa tha jo expect nahi kar raha tha. Telephonic support available tha wo bahut helpful aur quick tha. Jab bhi main apne database integration ke baare mein ya dialer ke setting mein kuch doubts poochta tha, mujhe zyada wait nahi karna padta tha aur unka jawab samajhne mein bhi asaani hoti thi. Pehle mujhe laga tha ki mujhe documentation aur software ke complex features ke wajah se bahut baar support ki zarurat padegi lekin training ke baad mujhe lagta hai ki yeh cheezein handle karna itna difficult nahi. Support team ne mere questions ko patience ke saath sunna aur clear guidance dena meri expectations se kaafi behtar tha. Is wajah se mujhe lagta hai ki main aage bhi confident hoon call karne ke liye jab bhi koi problem aaye. Overall, verdict simple hai: support bahut accessible aur responsive tha, jo maine expect nahi kiya tha.

Akhil BiswasLadakh, IndiaExperience: Published:
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