5 out of 55 of 5Verified purchaseSupport and communication
Bahut accha support mila, poora follow-up diya gaya
Maine jab bhi call kiya support team ko, turant response mila aur mere sare questions ko dhyan se suna gaya. Pehle training start hui toh thoda confusion tha dialer use karne mein, par unhone patience se baar baar samjhaya jab tak main comfortable nahi ho gayi. Database issue aaya tha ek baar, toh unhone remote session ke through troubleshoot kiya. Payment aur invoicing ke baare mein bhi detail mein bataya, jo mujhe pehle samajh nahi aaya tha. Overall communication bahut smooth thi, aur mujhe laga ki support team sach mein meri help karne mein interested thi, na ki sirf apna kaam kar rahi thi. Ye experience mujhe zyada confident banata hai ki main further bhi unke software ko use karungi with no hesitation.