Baatein achhi thi par samajh thoda mushkil tha
Mujhe laga tha ki support team se baat karke sab clear ho jayega, par thoda mix experience raha. Pehle toh jo training wale videos diye the, wo theek thak the aur dialer setup ko thoda explain bhi kiya tha. Lekin jab maine practically call karna shuru kiya toh thoda confusion hua ki database feature kaise theek tarah se integrate karein. Jab support ko phone kiya toh unhone toh bata diya ki updates hote rahte hain, lekin kaafi baar mujhe lagaa ki jo main sawal puch rahi thi uska jawaab direct nahi mila. Bas thoda dheere dheere baatein samajh paayi, lekin clarity waali baat thodi kam thi. Pehle socha tha ki step-wise process main easily samajh jaungi, par actually explanation itne simple nahi thi jitni expect kardi thi. Aur jab unhone payment aur invoicing samjhaya toh wo sahi tha par baaki kuch features ke around itni easily explain nahi kara paye. Samay ke hisaab se laga ki thoda aur time aur effort lagta clarity paane me. Matlab jo main technical kya karna tha dialer aur software use karne ke liye, support ne help toh ki par thoda elaborate aur clear hona chahiye tha. Fir bhi database access thoda acha tha, usme settings thodi simple thi lekin integration struggles ki wajah se frustration hua tha. Overall toh mujhe lagta hai ki baatein achhi hain par wo thoda aur polished ho sakti thi explanation ke hisaab se.