baat ye hai ki support kaafi halka pada mujhe
Software onboarding ke time main thodi pareshaani feel kar rahi thi, especially jab support ki baat aayi. Main samajhti hoon ki har software ka apna learning curve hota hai, par yeh thoda zyada hi slow aur thaka dene wala tha. Main kahungi ki setup ke dauran jo initial help mili thi woh thik thi lekin uske baad jaise-jaise new features ka use karna shuru kiya, support se contact karna thoda tedious lagta gaya. Lagta tha ki jis madad ka intezar tha woh consistent nahi thi, aur call pe response kabhi lambai mein tha. Ye thoda disappointing tha kyunki ek bar basics samajhne ke baad bhi continuous help chahiye hoti hai. Mujhe lagta hai ki agar ongoing assistance thodi proactive ho jaati toh experience zyada acha hota. Overall wo support system main ek dosti ki tarah nahi bana paya jiska mujhe asar mehsoos ho.