Baat ko itna clearly samjha ke maine expect nahi kiya tha
Main support aur communication ke experience se kaafi impressed hoon, especially kitna clearly unhone har ek step explain kiya. Telephonic support pe baat karte waqt mujhe lag raha tha ki woh patience se mere har doubt ko samjhenge, aur unhone waise hi kiya. Jo thoda uncomfortable kiya woh yeh tha ki kabhi kabhi mujhe lagta ki explanations zyada detailed hogi desk par kahin read kar lena simple hota. Par overall, messages clear thi, aur mujhe jo chahiye tha, woh turant mila. Training ke andar updates se bhi pata chala ki software regularly change hota hai aur support ne mujhe woh bhi achhi tarah samjhaya. Mera ek chhota sa doubt tha ke kabhi phone pe mujhe zyada rukna padega, par laga ki wo expectations se kam tha. It surprised me how closed loop the communication channels felt throughout the process.