Baat-cheet thi theek, par koi jaldi support nahi mili jab problem aayi
Mujhe support se kahin issues ka pata chala jab mujhe software me problem face karni padi. Main samajhta tha ki software professional level ka hai, par jab technical faults aaye toh unka handle karna theek se nahi hua. Phone par baat hui, and jo response mila woh direct tha par expected level ka help nahi diya gaya. Software ka training material kaafi basic tha, aur jab maine extra queries raise ki toh clear answers nahi mile. Support ne mujhe bataya ki thodi der baad response diya jayega, par mai thode busy din main us intezar ke mood mein nahi tha. Call dialer feature sahi kaam kar raha tha jo ek positive tha, par database updates me kuch issues aaye the jo timely solve nahi ho paye. Payment aur invoicing process me koi problem nahi aayi, is aspect se main thoda satisfy hoon. Overall process me logic tha par jab problem aaye toh support achha nahi tha. Ye hi ek chiz mai batana chahta tha ki actual problematic moments mein jyada asaani nahi mili.