The training and onboarding experience overall was mixed. I found that on day one, the product had s

The training and onboarding experience overall was mixed. I found that on day one, the product had s

The training and onboarding experience overall was mixed. I found that on day one, the product had some issues but it got better over the next few days. The onboarding flow was quite straightforward, though some training sessions could have been more detailed. Day-to-day usage sometimes showed inconsistencies in the calling tools and dialer, which affected my confidence in using them regularly. Telephonic support was available but had delays that impacted quick troubleshooting. The database feature worked reasonably well after initial setup, though some manual tweaking was required. Automatic updates occasionally introduced small glitches, but these were fixed after contacting support. The sign-up and invoicing process was smooth and clear, making the payments hassle-free. Considering all these factors, my verdict is average. I would consider using the service again but would expect some improvements in training and support responsiveness for better daily usability.