Average experience with sales responsiveness
At first, I reached out to inquire about the software and training options, and I received replies in a reasonable timeframe. The person helping seemed polite but sometimes took a day or two to clarify my questions. During the onboarding process, the sales contact provided necessary documents and payment details clearly which I appreciated. However, after purchasing, the follow-up support was minimal, and I had to figure out much of the software setup myself. The invoices were generated on time, but the payment methods could have been more straightforward. Overall, the responsiveness was acceptable, neither outstanding nor disappointing, which left me feeling neutral about the sales side. They answered my questions but didn't go beyond the basics, so I feel this experience was adequate for my needs but not memorable.