Average clarity, could’ve been explained better
I had a pretty mixed experience before purchasing the WFHI software and training services. One specific moment sticks out when I called to ask about what exactly was included in the training modules; the person on the phone gave a clear explanation then, and I was happy with that. But honestly, the rest of the pre-purchase communication was patchy and not very clear. The sales pages hinted at features but didn’t clarify the workflow or mention how calling or database tools would integrate practically. I spent some time trying to piece things together from various sections on the site, but that left me more confused than confident. So, my verdict here is straightforward: the explanation around the product and training was hit and miss overall. One helpful call but a lack of consistent clarity elsewhere meant I had to spend extra time figuring out what I was actually signing up for. While the onboarding and software itself turned out decent, the sales process didn’t completely prepare me in the way I would have preferred.