Automatic updates worked well but dialer felt a bit off compared to before
So, when I first started using the software and training, I was mostly thinking about how it would compare to other setups I have tried before. The automatic updates feature worked quite well, simplifying the whole maintenance process and helping keep everything current without much hassle, which was better than some other systems. But on the other hand, the dialer tool wasn’t quite as intuitive as I expected. It sometimes lagged or didn’t connect calls as smoothly as what I was used to, which got frustrating over time. The training materials did cover most things, but the onboarding flow felt a bit jumpy at times, almost like it skipped a few steps I was anticipating, so I had to figure out some things on my own. The database feature was okay but not outstanding, more like a standard experience. The invoicing process was easy enough, and the payment system was straightforward. Overall, I’m satisfied but I was hoping for a more seamless calling experience based on my previous use.