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WFHI review

automatic updates broke everything, really frustrating

1 out of 51 of 5Unverified experienceSupport and communication

automatic updates broke everything, really frustrating

Hey yaar, I have to be honest the whole experience with support and communication was quite frustrating for me. Straight away the automatic updates seemed to mess up the dialer settings, and instead of the usual smooth workflow, I was stuck for days without a proper way to fix it. Whenever I tried contacting support, it felt like one off messages that never truly addressed the ongoing issues I was facing. The training part felt like it was for initial setup only, and anything that changed after felt like I was on my own. Sign-up and payment were straightforward, but after that, every new update made the database feature unpredictable. I tried calling several times but each time it was like I had to start explaining everything from scratch. Honestly, the lack of continuous and reliable support made me question if this was the right choice at all. Some things did work ok but the automatic updates problem overshadowed everything for me and it just didn’t fit with how I prefer handling remote workflows.

Ravi DeshpandeRajasthan, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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