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WFHI review

aurat ki nazar se kuch cheezein thik nahi lagin, shayad reason yeh hi hai

1 out of 51 of 5Unverified experienceSales and pre-purchase

aurat ki nazar se kuch cheezein thik nahi lagin, shayad reason yeh hi hai

Main software ke sales aur pre-purchase phase mein apne experience ke baare mein kehna chahti hoon ki jo initial contact tha, wo thoda confusing tha. Sign-up aur invoicing mein koi technical problem nahi thi, bas information jo mujhe mili thi wo bade level pe thi, aur details mein nahi thi, jiski wajah se samajhna mushkil tha ki daily use mein kya expect karna chaiye. Support team theek thi, lekin jab main specific questions puchti thi, toh sometimes response time kaafi lamba lagta tha, aur mujhe lagta tha ki ye system jyada tar self-service pe dependent hai. Mehnat kar ke apne liye sab set karna pada, aur maine kabhi kabhi socha ki agar koi zyada personal help ho toh shayad better experience hota. Bhi thodi si samasya thi in terms of daily workflow management ke tools mein, jo mere kaam se match nahi kar paya. Training sessions mein bhi mujhe lagta tha ki jyada personalised focus chahiye tha, magar woh standard tha. Overall main frustrated hoon kyunki mujhe lagta tha ki ye mera kaam simplify karega, lekin mujhe zyada efforts lagane pade. Ye review main issiliye de rahi hoon taaki jo kisi aur ko ye system lene ka soch rahe hain, wo samajh saken ki shayad unke liye ye suit nahi karega agar wo handholding chahte hain.

Himani Rishi OberoiSikkim, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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