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Aur ab milti bhi mushkil, billing ka matter thoda weariness deta hai

2 out of 52 of 5Unverified experienceBilling and payments

Aur ab milti bhi mushkil, billing ka matter thoda weariness deta hai

Sach kahoon toh billing aur payments ke process mein clarity nahi thi, aur main thodi thak chuki hoon baare mein baar-baar poochne se. Mujhe hamesha dikhayi nahi deta tha ki invoice kaise generate hota hai ya payment ki details kahaan milegi. Jo instructions diye gaye the, woh mujhe kaafi confusing lage, aur support se phone pe discuss karna bhi kabhi kabhi tedious tha kyunki har call pe mujhe apna context dobara samjhaana padta tha. Thoda automate kar dena chahiye jo invoices directly dashboard pe mil sakti hain, taki baar-baar email check karne ka jhanjhat kam ho. Waise payment gateway thoda samajhne layak tha, par invoice aur payment history track karna kaafi tricky hai. Billing ke alawa software aur dialer ka workflow theek hai, par phir bhi payment se related cheezon mein main thodi frustrate hoon. Yeh feeling isliye bhi aati hai kyunki basic cheezein bhi clear nahi milti, jo user ko initial step pe demotivate kar sakti hain. Samajhne ki koshish karti rahi hoon lekin thoda aur smooth process chahiye hoga in billing functionalities ka.

Ekta ChandraLakshadweep, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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