At least the invoicing process was logical and hassle-free
Having dealt with quite a few platforms before, I was wary about how WFHI would handle the onboarding steps. The good part was the invoicing and payment process — that was in a sensible order and didn’t feel like it was rushed or left too late. Support had explained this part clearly, which made it less stressful. However, besides that, some aspects of the sales and pre-purchase info felt scattered or unclear initially, which was tiresome. I’ve had to clarify and repeat explanations more times than I’d like with other providers, so at least this was one thing that went smoothly. If you’re familiar with software subscriptions, you’ll appreciate that consistency in these basic steps. Still, I wish everything else had that same straightforwardness. I’m weary but hopeful that the rest matches this well-ordered start.