At least the initial communication was fine
When I was looking into the software and training before purchase, I thought I had a good idea of what to expect but encountered a few glitches that left me less than impressed. The sales process seemed okay initially but as I tried to get more specific information, I felt like the answers didn’t always align with my actual experience afterward. Some details about the calling tools weren’t communicated clearly, leading to confusion once I started using the software. When certain things didn’t work as anticipated, the support response was slow and a bit vague, which didn’t help build confidence. Still, the initial sales communication was fine enough to get me interested. The sign-up and payment process itself went smoothly, no issues there. But overall, I found that what was promised and what was delivered felt a bit out of sync. It’s not a disaster, and I will grant that the software has potential, but those early missteps made me question how well the system handles ups and downs from a customer perspective.