At Least the Database Feature Worked Well
I've used other remote workflow software before, but honestly, your platform fell short in many ways. Navigating the software was more complicated than what I was used to, and it felt like the access limitations kept me stuck more often than not. The sign-up and invoicing process didn't impress me either; it was slower and less straightforward compared to previous experiences. That said, the database feature was decent enough, and I can see how it could suit some workflows, but it was really the only part that stood out positively. Calling tools and dialer seemed buggy on a few occasions, and I struggled with the automatic updates messing up my initial settings. Telephonic support was slow to respond most times, which added to my frustration. Compared to other platforms, your onboarding flow didn't fit well with my schedule, leading to some missed sessions. Overall, it feels like you still have work to do to make the software more user-friendly and reliable. I appreciate the idea, but the execution needs serious improvement.