At first I felt confused, maybe because finding info wasn’t that simple
I started the training confident that I’d quickly find everything I needed to get up and running with the remote workflow software. However, when I was looking for specific lessons on using the dialer and database, things got frustrating. For example, I remember turning to the search feature during a call setup tutorial, hoping to jump directly to the relevant section. Oddly enough, the search didn’t bring up exactly what I expected, which made me pause and rethink my approach for a while. Beyond that moment, the training materials were somewhat scattered; some parts were easy to locate, but others felt buried under navigation menus. That created a mixed impression for me. I could see a lot of valuable insights hidden within the training, but the difficulty in pinpointing exact content made the overall experience less smooth than I hoped. On the positive side, once I managed to follow the basic onboarding steps successfully, I found the software itself quite robust and helpful for managing workflows remotely. So while the training wasn’t perfectly user-friendly, it was serviceable enough to not hold me back long term.