Apka sales response bilkul theek nahi
Maine sales team se contact kiya tha product ke baare mein jankari lene ke liye, par mujhe laga ki aapki team jyada responsive nahi thi. Jab questions kiye gaye to jawab bahut late aaye aur kai baar mujhe khud follow up karna pada. Yeh experience mujhe disappointment diya kyunki maine socha tha ki aise professional software aur training company mein, pre-purchase stage pe users ko acha guidance milega. Jab maine details nahi samjhi jo sales representative ne di, toh expecting tha ki wo mujhe turant clarify karega, par wo process kaafi slow raha. Mera man tha ki koi organized aur fast approach hoga lekin yeh nahi hua. Itni der lagti hui response timing ne mera pura decision making slow kar diya. Satisfying communication company se expect karta hoon aur yeh zaruri hai pre-purchase phase mein, lekin yahaan yeh kami rahi. Apart from slow responses, mujhe koi extra assistance receive nahi hua jo meri queries ko jaldi solve kar pata. Mujhe lagta hai ki agar aap log apne communication flow ko better karenge toh customers ko zyada help milegi. Is hisaab se mera verdict hai ki yeh galat tareeke se handle kiya gaya sales. Bas yahi kehna chahta hoon, iska impact mera decision pe zarur padega.