An okay start, better if you’re patient
Getting started with the software and support felt slower than I had hoped, but I wouldn't say it was frustrating. After signing up, the process to understand the calling tools and database features was somewhat gradual, leaving me waiting a bit before I was fully comfortable. The onboarding was thorough, which I guess explains the length, but if you’re someone who needs a quick ramp-up, it might feel a bit stretched out. The telephonic support was helpful enough, though not instantly available every time I called. For people who appreciate a steady pace and don't mind figuring some parts out alongside guided help, this setup will probably suit well. However, if you prefer rapid responses and minimal downtime, it might not be ideal. Overall, it’s a good balance of support and self-learning, just somewhat slower than some alternatives I’ve tried.