an okay journey finding what was needed
Starting the process I was a bit all over the place trying to find exactly the right info about what features I was getting with which software package. The website had some details but it sometimes felt like bouncing between pages looking for consistent explanations, and that made the decision a bit slower than I imagined. I kept going back to check data about the dialer and calling tools, hoping to understand what was included and what needed extra training. It worked out eventually but I think a better organized walkthrough or maybe a more obvious FAQ might have helped me skip some of that back and forth. In the end, I got what I wanted but the experience felt slightly fragmented. So simply put, it worked but wasn’t the easiest or smoothest navigation experience you could hope for when considering a purchase like this.