ambivalent about setup but steady after the initial part
So I started with the training and onboarding, and honestly it was a mixed bag for me. The setup phase had a lot of one-off steps that took a bit longer than I expected, with repeated instructions on how to use the calling tools and dialer. Once past that, things kind of settled down and the day-to-day use felt more stable. The database feature has been useful, though inputting the initial data was a one-time effort that required some patience. Automatic updates kept the software running smoothly but didn’t really change my workflow much. Sign-up, invoicing, and payment were straightforward, but definitely a set-and-forget kind of process. The telephonic support was okay but not something I needed often, and waiting times were minimal. Overall, the experience left me feeling pretty neutral since there was a bit of a learning curve upfront, but regular use seemed manageable and consistent.