All in all, it felt like a mixed bag
Honestly, when things went wrong with the software, the whole situation felt like it was a bit of a rollercoaster ride. I called support a few times and some of the interactions were helpful while others felt like they were just checking boxes without really solving my problem. The dialer wasn’t working consistently and sometimes it took longer than expected to get a satisfactory response. Still, I have to say that the billing and payment process was easier to handle and the invoicing came through without any fuss. The automatic updates brought some changes that weren’t always welcomed but I guess they were necessary. Overall, dealing with issues sometimes felt tedious but also at times it was manageable. If I had to sum it up in one phrase I’d say the experience was “Uneven but workable.” I’m hoping future improvements will smooth out some of the bumps I encountered along the way.