All confusion, no guidance
I was really hopeful when I first signed up, expecting a smooth path to get my remote workflow up and running. But honestly, the whole process felt like I was left to figure everything out on my own. The sign-up was straightforward enough, but after that the clarity vanished. The onboarding instructions didn’t tell me which tool to try first or how to integrate the calling and database features practically. I spent hours clicking around, watching videos that seemed disconnected from what I needed at the moment. No one was around to give me clear guidance on setting up the dialer properly or how the automatic updates might affect my workflow down the line. Honestly, it was frustrating to have to piece the whole thing together myself when I expected a more structured walkthrough from the training. The invoicing and payment processes were the only parts that felt somewhat clear, but that did little to make me feel confident using the software. In the end, I was left with more questions than answers and a feeling that this wasn’t vetted or organized well for beginners like me. I really hoped for more support and a better starting framework, but instead it just felt like I got dumped in a To-Do list with no map or help. I don’t think I’ll be continuing with this until it feels less like I’m on my own from the very first step.