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WFHI review

Agla time madad chahiye toh ho sakti hai

3 out of 53 of 5Verified purchaseSupport and communication

Agla time madad chahiye toh ho sakti hai

Mujhe lagta hai ki main agle baar bhi help maang sakti hoon, par poora situation dekh ke. Start karte time support se mila tha jo theek-thaak tha; unhone mere questions ka jawab diya, par kabhi-kabhi thoda time lagta hai. Jo training thi, uss se main kuch basic cheeze samajh payi thi, par database feature shayad aur clearly explain karna chahiye tha. Payment aur invoice ka process thoda confusing hua tha, isliye thodi mushkil hui. Dialer aur calling tools toh kaafi changa chal rahe hain rozana. Overall toh acha experience raha, lekin phir bhi lagta hai ki jab bhi koi technical problem aaye, mujhe support ko call karna padega. Lekin mujhe lagta hai wo available rahenge, toh agle time bhi main unki help bulaungi. Bas yehi lag raha hai ki communication ko thoda aur behtar karne ki zarurat hai taki log confident feel karein bina kisi wait ke.

Alka BhatLakshadweep, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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