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WFHI review

agar support fast chahiye toh yeh product aapke liye nahi hai

1 out of 51 of 5Verified customerSupport and communication

agar support fast chahiye toh yeh product aapke liye nahi hai

Maine support team ko phone kiya tha kuch problems ke liye par unka response bilkul slow tha. Yeh system un logo ke liye suit nahi karta jo turant madad chahte hain. Jab tak unhone call pick kiya, main kaafi frustrated ho gaya tha. Main expect kar raha tha ki ek aise software ka support thoda zyada proactive aur responsive hoga. Basic queries ke liye bhi mujhe baar-baar wait karna pada, aur kabhi kabhi lagta tha ki mera message ignore ho raha hai. Agar aap first time user hain aur help chahiye turant, toh shayad yeh product aapke liye thik nahi rahega. Par agar aap guided flow mein comfortable hai thoda wait kar sakte hain, toh chal jayega. Mujhe lagta hai ki support ke mamle mein thoda improvement karna bahut zaroori hai warna log confuse honge.

Prakash VenkatesanSikkim, IndiaExperience: Published:
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