After some days, the training was both helpful and a hassle
Reflecting back after using the training and onboarding for a few weeks, I can say it was a mixed experience. Initially, the training was quite helpful in setting up the calling tools and understanding how to use the database feature efficiently. The step-by-step walkthrough made the first few days manageable and gave me confidence. However, as days passed, I noticed the training didn’t always match how I was actually using the software day to day. Some parts felt overly theoretical and didn’t address the common hiccups I encountered during real use, especially when I had to change workflows or update the database while working remotely. On the other hand, the automatic updates often tweaked the training content, so I could see improvements and corrections made over time. I also appreciated the telephonic support which helped clarify doubts that the training didn’t prepare me for. Clearly, the training was good for starting out but less helpful once the routine work settled in. It balanced out but left room for a more adaptable approach to ongoing learning.