After a month, I still found training insufficient for daily use
The onboarding and training process started fine enough with clear initial explanations and software tutorials. However, the real test was how the system behaved day to day once I was beyond the first few tries. Unfortunately, I discovered that the training did not prepare me well for some everyday issues. I encountered difficulties, especially with the dialer and the database features, that weren’t covered adequately in the sessions. There was some automatic updating of the software, which at times disrupted my workflow. Telephonic support was available but not consistently helpful for resolving repetitive questions on routine challenges. The invoicing and payment process was reliable at least, and the sign-up went smoothly, so I give credit there. Overall, the outcome is that I have not reached the level of confident usage I expected from the training, and the system still requires me to spend additional time figuring things out myself on the job every day.