Actually surprised by how quickly they responded
Honestly, I didn’t expect the training support to be this fast. I’ve had experiences elsewhere where you wait hours or days for answers, and here, they got back to me almost immediately when I hit a snag during onboarding. It was weird because usually these kinds of settings take forever and the responsiveness really stood out. They listened rather than just replayed scripted things. I was still skeptical about how smooth it’d be for the rest of the software, but at least during the initial training and setup phase, the people were really very responsive. I think that comfort helped me move forward despite having some doubts about what the software would cover.