Achhi bat aur buri baat dono side se
Mujhe lagta hai ki sales process mein steps ka order kuch jagah thoda ajeeb tha. Sign-up aur payment system toh theek tha, koi problem nahi hui usmein. Par jab onboarding aur training start karne ke liye software mein entry ki, tab kaafi confusion thi. Kuch essential cheezein pehle clear nahi ki gayi thi, jaise ki dialer kaise kaam karta hai aur database se data kaise link hota hai. Ye cheezein kabhi kabhi baar-baar puchni padti thi support se, aur wo process thoda time-wasting tha. Training module mein jo sequence tha, wo mujhe thorha scattered laga aur usmein zahir si baat, jo bhi clear karwana tha, woh turant nahi samjh aa raha tha. Support team theek thi, par kabhi-kabhi communication slow hota tha. Payment ke baad invoicing theek tha, par usmein clarity ka thoda kami thi, matlab invoice details mujhe samajh mein thoda mushkil hui. Overall, kuch aspects jaise ki payment flow aur sign-up hain, wo sahi se kaam karte hain. Lekin jo training aur pre-purchase explanation hai, usmein coherence ka thoda daala hona chahiye tha. Mujhe lagta hai ki ye cheezon ki order mein thodi der lagti hai, jo ki busy logon ke liye frustrating ho sakta hai. Phir bhi kuch elements hain jo theek se chal rahe hain, bas unko thoda better organize karna chahiye tha.