Achhe aur bure dono cheezein thi training mein
Training aur onboarding process jo maine face ki, usmein dono taraf ke experiences rahe — ache aur kharab. Jab sab kuch smoothly chalta raha to mujhe laga ki software ka design acha hai aur onboarding flow helpful tha. Lekin jab mujhe kisi chhoti si problem ka samna karna pada, tab training material us particular problem ko handle nahi kar paya effectively. Support team ko phone kiya par response itna immediate nahi tha, jis wajah se frustration badh gaya. Automatic updates bhi kabhi kabhi naye features introduce karte waqt confusion badhate rahe, especially jab main unko step-by-step follow karne ki koshish kar rahi thi. Ye sab mujhe thoda batein samajh kar chalna pada; system har waqt ready nahi lagta tha. Billing aur payment ka process theek tha, par onboarding ke waqt jab software ke basic operations fail hote dikhe, toh patience test hua mera. Overall mujhe lagta hai ki ye training un users ke liye better ho sakti hai jinhone pehle remote workflows ke software ko samjha hai, kyunki naye logon ke liye shayad thoda zyada struggle karna pade.