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WFHI review

Achha tha training lekin response thoda slow tha

1 out of 51 of 5Verified customerTraining and onboarding

Achha tha training lekin response thoda slow tha

Main WFHI ke training se overall khush nahi hoon, kyunki jab maine onboarding ke dauran kuch questions pooche support team ko, toh unka response kaafi slow tha. Ye baat mujhe thodi frustration deti rahi, especially jab mujhe jaldi solutions chahiye the. Lekin jo training material dia gaya tha, vo accha aur clear tha, jisne mujhe basic samajhane mein madad ki. Mereko laga training achhi design ki gayi hai, beginners ke liye kaafi upyogi, par prompt support nahi mila toh thoda disappoint hua. Support team generally polite the, par unka telephonic response kabhi jyada delay karta tha, jisme mai thoda confuse aur helpless feel karta tha. Mujhe ye bhi samajh aaya ki shayad workload zyada hai unka, jo delay ka reason ho sakta hai. Final conclusion ye hai ki software ki taraf se training content theek tha, par communication aur responsiveness mein thoda improvement zaroor karna chahiye unko, warna naye users ke liye yeh tedious ho jayega start karna.

Sachin GehlotGoa, IndiaExperience: Published:
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