Achha tha support, par problem bhi hui achanak
Maine WFHI se training aur software ke liye subscription liya tha jisme dialer, database aur automatic updates sab shamil the. Software ke use ke dauraan ek baar dialer mein thodi technical problem aayi jiski wajah se calling workflow ruk gaya. Jab mene support ko call kiya toh unhone calmly aur achhi tarah se meri baat suni aur issue ko samajhne ki koshish ki. Problem thodi challenging thi par woh logne patience se har step mein guide kiya aur mujhe update diya ki unka technical team kaam kar raha hai solution par. Kuch ghanto baad unhone mujhe bataya ki issue fix ho gaya hai, aur maine fir se software use karna shuru kiya bina kisi dikkat ke. Mujhe laga ki thoda pehle hi issue detect karne ke liye koi alert system hona chahiye tha, woh kami thi. Onboarding aur training ke dauraan sab kuch smooth tha, sign-up aur payment process bhi clear tha. Telephonic support kaafi professional tha, thoda slow response mila lekin madad zaroor mili. Toh overall, software kaafi ache se kaam karta hai, aur support bhi jab nhi de sakta toh woh inform karta hai timings ke baare mein.