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WFHI review

Achha support tha, par thoda slow chala tha kabhi kabhi

4 out of 54 of 5Unverified experienceSupport and communication

Achha support tha, par thoda slow chala tha kabhi kabhi

Main pehle bhi kuch alag platforms pe remote workflow ke liye software use karta raha hoon, toh mujhe idea tha ki support kaise hota hai. WFHI ki telephonic support acchi rahi, unhone mere queries ko samjha aur jab tak solution mila, mujhe lagta tha ki wo kaafi involved the. Main dialer aur calling tools ko use karte rahata tha during the week, to unka performance bhi theek tha. Thodi si dikkat tab aayi jab main kisi specific function ki madad chah raha tha, us waqt response thoda slow tha. Onboarding flow smooth raha par mujhe expectations se zyada time lagega laga process complete karne mein. Payment system straightforward tha, invoices time se mile, par kabhi kabhi automatic updates ke sath thodi glitches aa gaye the. Software environment overall positive tha aur training mujhe kaafi help karta tha naye features ko samajhne mein. Agar pace thoda better hota toh main aur zyada satisfied hota, par yeh jo maine use kiya wo mere previous experience se kam nahi tha. Isliye main kahunga ki support generally helpful tha, par thoda mehnat karni hogi response times sudharne mein.

Raj PawarPuducherry, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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