Achha support tha, par bahut wait bhi karna pada
Maine product kharidne ke pehle support team ko kaafi baar contact kiya, par har baar mujhe apni baat dobara repeat karni padti thi, jo kaafi frustrating tha. Waiting time zyada tha aur kisi bhi baar conversation smoothly nahi chal paayi. Sign-up process simple tha, par invoicing me thoda confusion hua jab multiple options diye gaye the. Training ke liye clarity kam thi, aur software ke kuch features ka demo thoda sparse tha. Positive baat yeh thi ki dialer system effective laga aur main usse handle kar paaya. Lekin overall sales process mein jis tarah se baar baar information deni padti thi, woh kaafi time waste karne wala tha. Mujhe laga tha ki main jaldi se ready ho jaunga, par continuous interruptions aur delays ne mera patience test kiya. Support ke response kabhi kabhi late mile, jo thoda problem create karta hai, especially jab busy workflow hota hai. So, while kuch cheezein thik thi, mujhe lagta hai ki process streamline karna chahiye.