Achha support mila par resources thode placed nahin the
Jab main WFHI ka support use kar rahi thi, tab mujhe kuch cheezein clearly mil gayi aur kuch thodi mushkil thi. Onboarding mein jo training thi, wo general topics cover karti thi jo mere liye madadgar rahe, especially database integration aur dialer setup ke liye. Lekin kabhi-kabhi jab main specific problems ko lekar poochti thi, toh mujhe support page par ya FAQs mein wo clear solutions dhundhne mein thoda waqt laga. Yeh thoda disappointing tha kyun ki software interface kaafi complex hai, aur acche support resources hone chahiye the jo seedha point par information dete. Phone par jo telephonic assistance mili, woh decent thi, par active hours ke bahar milna mushkil tha. Automatic updates ne kabhi updates ke baad minor glitches create kiye, lekin support ne timely responses diye unko fix karne ke liye. Payment aur invoicing system theek tha, bina kisi confusion ke chal raha tha pure cycle mein. Yeh mixed experience tha jisme achha support mila par documentation aur online resources ko thoda aur organized aur accessible banana chahiye tha, takki users easily apni queries ka jawab find kar saken bina zyada intazaar kiye.