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WFHI review

Achha support, lekin sequence thoda ajeeb tha

3 out of 53 of 5Verified customerSupport and communication

Achha support, lekin sequence thoda ajeeb tha

Mujhe WFHI ka support mila jab main apna dialer setup kar rahi thi. Sabse pehle, main unko call kar ke apni problem batayi, ye to achha tha ki response jaldi mila. Phir, unhone mujhe step-by-step instructions di, lekin sequence thoda confused karne wala tha. Pehle database feature ke baare mein samjhaya, jabki mujhe actually dialer ka setup sabse zaruri lag raha tha. Baad mein jab maine follow kiya, tab mujhe pata chala ki thoda back and forth ho raha hai jo waqt zaya karta hai. Training sessions ka delivery achha tha, lekin flow ko thoda aur logical banaya ja sakta hai, takki ek feature ke baad dusra natural lage. Call tools ke baare mein bataane mein clarity zaroor thi, par jab main software ko khud chalana chahti thi, tab thoda struggle karni padi database ko sahi se sync karne mein. Support staff bohot friendly thi aur patience rakhte the, lekin steps ko ek behtar order mein present karna useful hota. Jo software access mila usme updates automatic the jo achhe lagte hain, bas thoda explanation sequence pe dhyan dena chahiye.

Upasana GokhaleGoa, IndiaExperience: Published:
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