Achha support hai lekin purane experience se compare karna thoda mushkil hai
Main pichle kuch tools use karti thi jahan support thoda zyada personal tha, matlab direct baat karte the jald hi problem solve ho jati thi. Yahan support thoda slow hai lagta hai, calls aur emails ka response time zyada hai. Telephonic assistance nahi milti na exact time pe hamare region ke hisab se, isme thoda gadbad lagti hai. Lekin jo training aur onboarding ka material diya tha wo theek hai, usme koi dikkat nahi thi, solid tha content. Lekin jab support ki baat aati hai, toh thoda frustrate karti hai help lena jab jaldi jawab nahi milta. Mujhe lagta hai ki jo pehle experience tha, uske saath isko compare karna thoda unfair rahega par haan, agar quick assist chahiye toh yeh thoda disappointing lag sakta hai. Overall, achha aur bura dono side dekha maine.