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WFHI review

Achha points bhi hain aur kuch kami bhi, toh samajh lo balance hai

2 out of 52 of 5Unverified experienceSales and pre-purchase

Achha points bhi hain aur kuch kami bhi, toh samajh lo balance hai

Main sales aur pre-purchase ke process mein thoda confuse thi. Hyper-clear explanation ki thodi kami thi, matlab jo documents ya dashboard pe mujhe mila, wo poora samajh nahi aaya ki kaise use karna hai. Lekin ek achhi baat ye thi ke jo training modules the, usme thoda step-by-step guidance mila though, toh wo thoda helpful tha. Jab maine sign-up karne ki koshish ki, toh invoice aur payment process straightforward laga, isme koi problem nahi aayi. Lekin software ke calling tools se related jitni details thi wo thodi incomplete thi, mujhe laga ki dialer ka use karna thoda complex hai, aur database feature bhi utna user-friendly nahi tha. Automatic updates ke through system thoda slow hua kabhi kabhi, jo thoda distracting tha working week ke dauran. Telephonic support ki baat karun toh, unka attitude theek tha, par jab maine urgent queries puchhi toh response mein thoda delay mila. Overall, training aur onboarding flow achha hai par sales explanation mein thoda clarity nahi thi, is wajah se mujhe thoda struggle karna pada samajhne mein. Agar ye clarity hoti, toh shayad experience better hota. Abhi ke liye main kahungi ki yeh decent hai, par perfect nahi.

Ritika ZachariahChhattisgarh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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