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WFHI review

Achha kaam kiya, par support thoda slow laga kabhi kabhi

2 out of 52 of 5Unverified experienceSupport and communication

Achha kaam kiya, par support thoda slow laga kabhi kabhi

Mujhe WFHI ki support team se generally acha experience raha jab tak sab kuch normal tha. Training aur onboarding ke dauraan jab main thode technical issues face kar raha tha, toh support ne dhang se guide kiya aur mera problem samajha. Lekin jab kuch unexpected glitches aaye, toh response time thoda slow feel hua, jo patience test karne wala tha. Main yeh samajh sakta hoon ki workload zyada ho sakta hai par thoda jaldi solution milta toh behtar lagta. Phone par baat karne wale log polite the aur koshish karte the ki mera masla suljha saken. Ek reservation yeh hai ki kabhi kabhi communication mein clarity thodi missing lagti thi, jis se confusion badh jata tha. Software updates bhi theek the, par jab issues aaye tab support se reliance karna pada. Yeh baat confirm karni hogi ke aam client ke liye response times improve ho. Overall kahun toh support accha tha, par thoda better ho sakta hai especially jab problem urgent ho.

Parth SainiAndaman and Nicobar Islands, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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