Achha aur bura dono mila, par jyada mehnat khud karni padi
Maine WFHI ke software aur training ke baare mein socha tha ki sab kuch smoothly milega, par mujhe zyada tar kaam khud karna pada. Pehle toh sign-up process samajhne mein thodi dikkat hui, kyonki help documents thode scattered lage. Onboarding se lekar dialer setup tak, har step mein mujhe apni taraf se kaafi research karni padi. Jo training mili, wo basic thi aur detailed scenarios ke liye useful nahi thi. Database integration bhi itni straightforward nahi rahi jitna expect karti thi main. Umeed thi ki telephonic support jyada proactive hoga, par aksar mujhe khud call karna padta tha unko samjhane ke liye mere issues. Automatic updates to hote rahe, lekin kabhi-kabhi naye features mujhe confusing lage, bina kisi detailed explanation ke. Billing aur payment process theek tha, par invoice samajhna thoda mushkil tha mujhe. Overall, mujhe laga ki mujhe kaafi cheezen khud explore karni padengi, jo thodi frustrating thi, especially jab main expect kar rahi thi ki sab smooth aur guided hoga.