Achha aur bura dono cheezein saath me
Training aur onboarding ka jo flow tha, mujhe laga ki setup kaafi one-off tha. Matlab, jab main shuru kar rahi thi tab initial steps reasonably smooth the, jaise ki database ka structure samajhne mein dikkat nahi aayi aur dialer use karne mein bhi jyada mushkil nahi thi. Lekin baad mein, jab updates aaye toh unko samajhne ke liye baar-baar training session lena padta tha, jo kaafi time-consuming lagta tha. Thoda lagta tha ki baar-baar wahi cheezein explain karni pad rahi hain aur yeh process mujhe thoda frustrating laga. Support team ne phone pe achha response diya, par fir bhi control hone mein delay hota tha. Overall, onboarding ne mujhe samajhne me shuruaat mein madad ki, par jo updates the unke sath continuously cope karna mushkil tha, toh yeh mixed experience raha mera.