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WFHI review

Acha laga but help phir bhi chahiye thi shayad

2 out of 52 of 5Unverified experienceSales and pre-purchase

Acha laga but help phir bhi chahiye thi shayad

Maine sales process mein WFHI software ko try kiya aur pehle overall acha laga. Signup thoda simple tha magar pre-purchase queries ke liye mujhe support team se contact karna pada, jo that part mein thoda helpful raha. Lekin training aur onboarding ke steps kuch confusing lage, mujhe lagta hai wo zyada clear ho sakte the. Database feature kaafi hath tak theek chala, call dialer mein connectivity issues thode aaye. Shuru mein zamaana thoda slow tha kyunki automatic updates ne thodi problem create kar di thi interface mein. Payment aur invoicing process sahi thi, usmein koi dikkat nahi but phir bhi process thoda bureaucratic feel hua. Support team ne phone par jo guide kiya tha wo limited tha, kuch extra help ki jarurat thi jo mil nahi paayi. Poora overall experience thoda mixed tha, software mein potential to achha hai lekin abhi bhi maine socha hai ki agle time mujhe unki help fir se chahiye hogi taaki process smooth ho sake. I mean, it is not totally unreliable but it needs improvements. Toh main kahunga ki thoda aur help ke bina mujhe pura bharosa nahi hoga next time.

Anup BhallaPuducherry, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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