acha bhi tha aur bekaar bhi
Maine pehle jo software use kiya tha, uske mukable mein yeh kaafi complicated laga. Sign-up process itna smooth nahi tha aur invoice samajh mein thoda mushkil aaya. Dialer aur calling tools mein kuch features toh best the, par database feature thoda confusing tha, khas kar jab automatic updates aaye toh thoda chaos hua. Support team thik-thak thi, par response time slow tha jo frustrate karta hai. Training sessions thode bore lage aur baar-baar repeat hona padta tha. Overall, jitna acha experience mila uske saath kuch khaas kharabi bhi thi, toh yeh mix feelings wali cheez hi rahi. Mujhe lagta hai ki agar iss system ko thoda aur simple banaya jaye toh accha hoga. Par haan, jitni bhi problem thi, technical support ne kuch had tak madad ki thi, woh main kabhi nazarandaz nahi karungi.