acha aur bura dono mila yaha

Mai soch raha tha ki support easy milega par thoda mixed experience raha. Ek taraf, jo software diya gaya tha, usme choices aur options easy mil gaye, dialer setup bhi fast raha, database use karna easy tha. Par kahi baar jab support dikhana tha koi confusion toh wo thoda lamba laga, jaise ki expected se zyada wait hua. Invoice aur payment process theek tha, par thoda ajeeb lagta hai ki har baar ye process samajhna padta hai. Overall to mujhe lagta hai ki company ne acha attempt kiya support system ko easy banane ka, par kabhi kabhi thoda confusion bhi mila. Mai thoda aur fast response chahta tha to 3 stars hi milengi. Agar kisi ko patience hai aur thoda time nikal sakta hai, toh ye software useful ho sakta hai.