Acha aur bura dono mila, par clear samjhaya nahi
Main jab sign-up kar rahi thi toh laga sab kuch theek hoga, par support ki clarity bahut jyada missing thi. Jab maine software ke kuch functions ke baare mein poocha, toh aapke logon ki baat samajhna mushkil tha, kyonki explanation itni simple nahi thi. Incident ke baad bhi jab calls kiya support ko, toh jo baate mainly clarify karni thi, woh adhuri reh gayi. Thoda better communication hona chahiye tha, tabhi main jaldi se software ko smoothly use kar pati. Accha ye raha ki training materials thode detailed the aur kuch basics main cover karte the, par jab complex questions aate hain, toh live support ki baat alag hoti hai. Overall, mujhe laga ki aapke system mein thoda aur dhyan dena padega communication pe, tabhi main confident feel karungi aur aage bhi istemal karungi.