accha aur kharaab dono mila yeh support
Main rozana software use karta hoon aur support se bat cheet ki, to mujhe dono tarah ka experience mila. Kabhi kabhi response time thoda slow hota hai, aur kabhi jo solutions milte hain woh itne clear nahi hote; bas usual work chal raha tha tab bhi thoda patience lagta tha. Par phir bhi overall communication consistent rahi, aur jab bhi majaeed updates aye tab mujhe lagta tha ki support team ready aur responsive hai samasya samajhne mein. Mujhe invoice aur payment related queries mein bhi quickly help mili thi, jo acha tha. Training sessions ek dam se complete karwane mein thoda time laga, par jab main support ko call kiya to unhone sab achi tarah clarify kiya. Isiliye, jab main saath me kaam karta hoon to support se milti julti khushiyan aur frustration dono hoti hain, lekin kaam chalata hoon to jyada dikkat nahi aati.