accha aur bura dono side hai
Maine jab unka software aur training check kiya, toh mujhe pehle uski labeling aur wording samajhne mein thodi dikkat hui. Sales ke time pe jo terms explain kiye gaye the, wo kabhi kabhi confusing lagte the kyun ki company ne kuch words aise choose kiye jo aam taur se software products ke context mein aam nahi hote hain. Par ek achi baat thi ki unke sales representatives ne patiently meri queries ka jawab diya aur agar main nahi samajh pata toh woh mujhe dobara samjhate rahe. Phir bhi, proper aur consistent labels hone chahiye jo users ko easily samajh aaye. Dusri taraf, jo waiting period hota hai communication ke liye, wo bhi thoda kam hona chahiye. Overall mujhe laga ki clarity mein kaam karna hoga aur sales process mein repetitive explanations thoda irritating lagte hain. Lekin product ke features ke bare mein bataane ka andaz theek tha aur unhone transparency dikhayi thi.