Accessible support required some digging but paid off in the end
Finding the right support was not always straightforward with WFHI. The telephonic assistance was reliable, though locating the correct department to handle my specific software issues took some effort across different calls. On the positive side, once connected, the representatives were knowledgeable and patient, guiding me effectively through the database and dialer functions. There was some initial confusion navigating the automated phone menu, which felt like an unnecessary barrier. Despite that, the consistent availability of help and the clear answers provided made the overall effort worthwhile for resolving my questions over time.