Access was mostly fine but dialing tool felt confusing once
Joining WFHI’s service was generally smooth. I signed up easily and payments went through without any problems. The invoicing system seemed clear and well organized. Once inside the software, I could access the database and the calling tools without much hassle. However, using the dialer itself was a bit confusing at first. Even after training, I found myself calling support to ask questions. That made me wonder if I’ll need help again when there are new updates or features. The automatic updates run quietly but I’m not sure if I will feel confident dealing with unexpected changes without assistance. So while I’m mostly comfortable navigating the software now, the dialer stands out as one part where I might need support again in the future. In general though, the sign-up, payments, and invoicing parts were straightforward and worked well for me.