I expected to be able to start using the WFHI software very soon after signing up, but unfortunately

I expected to be able to start using the WFHI software very soon after signing up, but unfortunately

I expected to be able to start using the WFHI software very soon after signing up, but unfortunately, it took almost two full days before I had complete access. The sign-up process itself was simple enough, and the payment was processed without any issues; however, there seemed to be a delay in activating my account fully. During this time, I wasn't able to utilize the training modules or the calling tools, which was frustrating as I wanted to get up to speed quickly. On a positive note, once access was granted, the software performed reliably and the database feature fit well into my workflow. The automatic updates were seamless and didn't interrupt my usage, which was a relief. Support was somewhat helpful but could have communicated the expected wait time better. The invoicing was clear and timely, so my dissatisfaction was mainly about how long it took to become fully operational. I hope this part of the process can be improved for future users.